Billing Terms

A. General

  • We offer a subscription-based service to the content within the ClimbingCoach App.
  • All purchases are subject to our Terms and Conditions.
  • Subscriptions can be purchased by In-App Purchase.
  • Different subscription plans may be offered depending on your location or place of purchase.
  • If you choose an auto-renewing subscription, the subscription fee will apply regardless of how much or how often you access or use your subscription.
  • If you choose a non-renewing subscription, the subscription fee will apply for the duration of the provided training plan.

B. In-App Purchase

  • These include a purchase made via the Apple App Store.
  • An In-App Purchase is purchased from and billed by the App Store, not by us.

C. You agree that:

  • an In-App Purchase is subject to the terms, conditions and other licensing arrangements specified by that App Store provider;
  • In-App Purchases are processed securely via the payment gateway used by the relevant App Store provider; and
  • You must take up with the App Store provider directly any payment-related issues You experience with an In-App Purchase or return requests.

Payment

  • Subject to any free trial period, payment must be made at the time of purchase and before you have access to Your subscription.
  • Subscriptions to the ClimbingCoach App will be auto-renewed in accordance with the relevant App Store policies.

Free Trials

  • Your ClimbingCoach subscription may start with a free trial for a fixed period as specified at the time of sign up.
  • Free trials are only available to new ClimbingCoach users, and are at the sole discretion of ClimbingCoach, and if you attempt to sign up for an additional free trial you will not be granted one.
  • We reserve the right to revoke your free trial at any time.
  • Any unused portion of your free trial period will be forfeited upon purchase of a subscription.

Promotions

  • We may offer special promotions, trials, discounts, offers or coupons from time to time directly through ClimbingCoach or through third parties, subject to and on its terms and conditions separate to those of ClimbingCoach. It is your responsibility to read and understand those terms and conditions.
  • Any trial offers or subscriptions will automatically rollover to a paid subscription unless cancelled at the end of the promotional period, or unless otherwise stated.

Cancellation

  • You may cancel your subscription at any time.
  • Cancellation is subject to the relevant App Store conditions.
  • If your subscription is an In-App Purchase you must disable the \’auto-renew function\’ / cancel your subscription in your device settings, or through the App Store.
  • If we take action to collect any unpaid subscription fees from you, you will pay all costs (on a full indemnity basis) incurred in doing so.
  • We do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.
  • If you are require further informaiton, or are dissatisfied for any reason, please contact our Support Team at support@climbingcoach.app.

Governing Law

  • The laws in force in the United Kingdom govern these ClimbingCoach Billing Terms.

Interpretation

  • Billing Terms means theses billing terms and conditions outlined herein including any additions or variations of these ClimbingCoach Billing Terms made by us;
  • Payment Method means the payment details nominating the account or process by which a customer or subscriber agrees to pay for the Products
  • Products means any item including, goods, services, digital products, ebooks, downloads, resource material, online content, and other similar content sold by us to a customer or subscriber.
  • Terms and Conditions refers to and includes our Privacy Policy and Disclaimers which can be viewed at climbingcoach.app, including any additions or variations to these policies and disclaimers made by us;
  • We or Our or Us refers to Simon Moss;
  • You or Your refers to you, the customer or subscriber.